One thing that annoys me immensely is a common phrase that just doesn’t make sense. Here is a great video about caring less.
One thing that annoys me immensely is a common phrase that just doesn’t make sense. Here is a great video about caring less.
With the advent of new usage patterns for cell phones has arisen the need for new solutions. What is needed is the deployment of small, targeted cells. The small cells fall under several names with often overlapping and confusing definitions. This isn’t helped when marketing misapplies the terms. Small cells are classed as femtocells, picocells, microcells and sometimes metrocells.
Femtocells are the smallest and most limited in capacity. They have a range of about 10 meters and are generally restricted to a few specific phones. They are aimed at the home user and attach to his broadband connection. AT&T sells a unit they call a “microcell” but it is really a femtocell since its range is listed as 40 feet i.e. 12 meters. The AT&T unit will transfer calls out but not in. Furthermore it does not support data units such as the iPad. In practice the AT&T unit often fails to cover a single house and can interfere with phones not tied to it. What is needed is a femtocell with a range of about 50 meters that allows any cellular customer on that carrier access. This has some sticky issues attached with the biggest being that we are talking about using the home owner’s broadband service for carrying the calls. This could mean neighbors degrading the home owner’s broadband speed. Without open access, however, increasing range means increased blocking of unauthorized phones since it will interfere with the local tower. A compromise might be to limit the femtocell to a subset of channels. All of these are solvable issues. The concept is to minimize infrastructure costs while removing home cell usage from the large towers. That frees up the towers to handle traffic on main roads with home use covered by femtocells. A well designed femtocell will also insure good coverage inside the house where outside tower signal may be weak.
A picocell is larger and more capable than a femtocell with a range up to 200 meters. With this type of unit you can cover an office building. I will pick on Verizon this time. If company ABC has a corporate account with Verizon then Verizon should make a deal with the company. If company ABC provides bandwidth on the internet back to Verizon then Verizon should install picocells to cover the offices. The business wins because cell phones now work reliably inside the office building. Verizon wins because employees of company ABC have an incentive to use Verizon as their carrier since that will guarantee service while at work.
True microcells, not the AT&T marketing kind, have a range on the order of two kilometers or less. These are good for campus coverage. Several well placed microcells can cover a large business campus, a university, or a technology park. Picking on AT&T this time, imagine being able to tell all tenants of Great Tech Technology Park that going with AT&T will guarantee service while at work or in the general area of the technology park.
Another term often used is metrocell. These have a range of one hundred to several hundred meters and thus line up most closely with the definition of a picocell. They are generally feature rich cells which are designed to integrate well with the larger towers although they are often limited to a small number of users (16 to 32).
Before any of the technology mentioned above really helps there are some needed improvements. The units need to handle more users and full data and handoff functionality must be included. All of this is being worked on and there is good progress. Companies like AirWalk and Ubiquisys are equipment providers. Alcatel-Lucent has introduced lightRadio. These targeted solutions are the ones that will provide solutions for the concentrated use patterns that are developing.
The problem is less about technology than it is about broader, inclusive thinking which makes businesses and home owners partners in solving the problem. Femtocells, picocells and microcells can eliminate the problem when at home or at work. For congested roads, technology such as lightRadio offers hope. The solution in all of these cases is rarely the addition of large towers.
In the last post, I promised to discuss femtocells, picocells, etc. but that will need to wait a few days. To understand why different cell types are needed we must first discuss how cell phones are used. The bandwidth crisis is huge and multifaceted. Its roots stem from the changing nature of cell phone use. We must first look at and understand how cell phone use has changed and the emerging demands of the mobile market.
Along with the widespread adoption of the automobile, came the desire to have a telephone in the car. The first systems, circa 1946, were simply radios that connected to telephone offices and could be patched into the phone system by an operator. In the early 1960’s automatic dialing arrived. The TV series Burke’s Law, from the same era, had Amos Burke, played by Gene Barry, being chauffeured around in his Rolls-Royce Silver Cloud II which prominently featured a phone in the back seat. Everyone understood the message. Just like a Rolls Royce, radio phones were only for the very rich.
The problem with the early car phone systems was cost and capacity. The two were tightly related. Because the car phone was closely related to a standard radio set, only a few people could use the system at a time. A small user base meant high cost. Each car phone transmitted over a large distance. Today, CB radio is similar. With CB radio there is a limited number of channels and if one person is on a channel then that channel is tied up for a considerable distance.
In 1947 Douglas Ring and Rae Young of Bell Labs proposed hexagonal cells for car phones. However the technology didn’t exist and the system, as proposed, lacked a lot of necessary features. In 1970 Amos Joel, Jr., also of Bell labs, invented an automatic call handoff system to transfer calls from cell to cell. In 1982 the FCC approved the Advanced Mobile Phone System and the cell phone as we know it today was being born. The concept dog cells together with calls being passed form cell to cell allowed many users on a given channel as long as they each used a different cell. This is a key concept. The idea is to generate additional cells as usage increases. With more and more usage comes the need for many more and much smaller cells.
The cell phone rapidly took off. Initially systems were bulky and often installed permanently in automobiles. This generalized the location specific nature people associated with telephones. Cell phones were associated with automobiles. A certain phone number might be for Bill’s car while another number was Bill’s house and a third his office. Phones had physical locations even if some of those locations were automobiles and able to move about. The cell phone system itself only handled phones in cars.
Today the old concept of a cell phone being a car phone is all but gone. We use our cell phones in cars but we do so much more with them. The home phone is rapidly being replaced. This is an interesting generational change to observe. Older people generally hang on to the concept of a home phone and the associated home number. Younger people often dispensed with that old concept. For them, the phone number is tied not to a physical location or an object but to a person. In a few cases people have taken an intermediate step. There is still a home phone number, but it calls a cell phone rather than an old style phone line. Cordless phone systems, such as the Panasonic KX-TG6582T, allow linking a cell phone throughout the house in case you don’t want to carry your phone around. Even this is beginning to be passed by. Modern smartphones have become so multifaceted and embedded in our lives that we require their presence at all times. At work we hang on to the old office phone but more and more of our calls are over our cell phones. Why guess if a person is at his desk? Just call his cell.
The result of the move from car phone to personal phone has transformed how the bandwidth problem must be viewed. No longer is it adequate to think of adding capacity along major roadways. Cellular performance inside businesses is now important. Neighborhoods which used to have low call density except, perhaps, during rush hour now have high call density since home calls are being made over the cellular network. Solving the bandwidth issue will require attacking car, home and business. Furthermore, this will require more of a partnership arrangement between businesses, individuals and the cell companies.
The hardest problem to solve is the stadium problem. Imagine a stadium filled with 100,000 people all wanting to use their phones. Worse, imagine they all want to stream video to smartphones. Yikes! Solving the stadium problem is the most technically challenging hurdle the providers face. This particular problem will get a post all its own later in this series. For now the more tractable issues of home, car, and business are up for discussion.
The first technical step in solving the cellular bandwidth crisis is the obvious one – build more towers. While this seems obvious it is going to take changes of heart by two camps. First, the providers must rededicate themselves to building a complete infrastructure. Secondly, the NIMBY’s (Not In My Back Yard) must realize that compromise is required. Society will be hurt if adequate cellular bandwidth isn’t available.
Despite my railing against the cellular companies, this step is more about individuals together with some improved creativity on both sides. There are ways to make cell towers blend in with trees. In some cases church steeples have hidden antennas. Citizens must look for compromise rather than just saying no to new towers. An example of the many ways towers can be disguised is shown in a very nice CBS News.
Some people fight cell towers based on a perceived health risk. There is no research to support this fear even though it has been looked into extensively. A good source of information is the American Cancer Society site here.
Recently the large companies, especially ATT, have been trying to get more spectrum space. The failed T-Mobile merger is one example. This is at best a stop gap measure. The T-Mobile acquisition would have done less than it first appears and was more about strengthening the duopoly. Some of the other attempts currently underway such as buying spectrum space allocations from companies either not using or under utilizing the space will have more near term benefits. The explosion of mobile data usage will, however, make all of this be at best a small portion of the solution.
Coming up next – Femtocells, Picocells, Microcells and Metrocells.
Step one in solving the cellular bandwidth crisis is the most difficult one. It isn’t a technical issue and that is why it is so difficult. For things to improve the major players must have a change of heart. They must be willing to think out of the box and to take a broader view of the problem. Many times the first step to solving a problem is admitting there is one. That is only partially true in this case. The providers are well aware of the problem. They are in denial over the scope and the eventual backlash from consumers that will come but they do recognize that there is a shortage of bandwidth. Unfortunately, the providers are way too comfortable with an incremental and safe approach. What is needed are passionate people determined to bring pervasive connectivity with high bandwidth and constant availability. Along with this must be the courage to embark on a multi-pronged attack. As we’ll see in later posts, the technology is mostly here. There is an exception when we discuss the stadium problem but I’ll leave that as a teaser pointing to a later, more techie, post
When it comes to cellular bandwidth we have two trends on a collision course. On the one hand we have smartphones moving into the dominant position among phones. Furthermore, convergence is rapidly making the phone the dominant computing platform. Layered on this is the expansion of mobile connectivity into laptops, tablets and even automobiles. If you watch the ads you will see download speed sold aggressively. 4G is the new buzzword. It all sounds so very wonderful. In a few weeks we’ll have a 4G (LTE) enabled iPad. Later this year there will be a 4G iPhone. Wow! Times are great. Hidden in all of this, however, is a very dark trend. Both ATT and Verizon have eliminated unlimited data plans. People who are grandfathered in have still been smiling. Recently, however, ATT and Verizon have quietly begun capping usage or limiting speeds even on unlimited plans. The most onerous example is the recent action by ATT. Some users are getting throttled down once they exceed 2GB. After reaching that milestone speed is reduced by about 10X for the rest of the month. The data connection effectively becomes useless. Surprisingly, a 3GB plan costs the same as the grandfathered unlimited plan and won’t get you throttled. Users on the unlimited plan are being treated worse than new users. Even Sprint has begun to slow down heavy users despite what their ads say.
The problem is that there isn’t enough bandwidth to serve users. The providers keep pushing the wonderful capabilities of smartphones and their new 4G networks all the while knowing that the capacity isn’t there. How did we get here? It’s partly because smartphones have taken off faster than the providers can keep up. They don’t want to lose customers so they can’t come out and just tell people to slow down. They pretend all is well. That’s the surface reason. There is a deeper issue at play. The two big providers, ATT and Verizon, are like Ford and GM in the 60’s. Both are content to make minor improvements while they rake in big profits. Wink, wink, nudge, nudge, and they signal each other to move at a pace that maintains profits at the expense of bandwidth delivery. ATT and Verizon form a duopoly much like Visa and Mastercard. Short term profits rule at the expense of a larger, longer term vision. The major players have settled into a comfort zone which protects profits at the expense of moving portable computing forward. Because of the nature of cellular service, this duopoly enjoys a protected status. Once you own the spectrum space and have the basic infrastructure in place, it is near impossible for a new company to gain traction. Customers have no place to run.
How do we solve the cellular bandwidth problem before it becomes totally devastating? That I will address over the next week.
This is certainly a belated post. I have been meaning to write it for many months but kept getting distracted. CES came and went with little that was earth shattering but a lot that was incremental. TV’s are more connected than ever while also getting bigger and thinner. Computers are slimmer and faster. The Macbook Air line is finally getting some serious competition but the pricing appears to be less than stellar. Here is a case where the Apple tax may be less than people suspect. SSD’s are slowly replacing hard drives and SSD speeds continue to increase. If you haven’t replaced your main hard drive with an SSD then you are in for a treat along with the concomitant blow to your wallet. Tablets are rushing forward. Vastly lower pricing should open tablets up to many more people and cause Android market share to surge. NFC is moving forward and uses are expanding. By 2013 I expect most top end smartphones will support NFC and that includes Apple.
There was, however, one area that brought a small amount of excitement – automotive. I have blogged before about Ford and their moves forward. There is a summary of the automotive announcements at Engadget so I won’t repeat a lot of it here. In general, phones, especially the iPhone, are being better integrated into automobiles and the move towards running apps on the automobile’s systems gets closer to reality. Right now most apps are proprietary but their numbers are increasing. Automobiles are getting more tightly connected to the web with the ability to send data between car and home. Back in 2009 GM and Ford announced that they intended to build Android cars. Here it is 2012 and we are still waiting but things are moving forward. The Chinese are there with the Roewe 350. Ford, GM, Mercedes et. al. are moving closer. In the end transparency of use and data will prevail and the automobile will merge seamlessly with the phone, TV and tablet.